Aer Lingus Cancels Manchester-New York Flight Due to Technical Issues,
Key Points
- 1Aer Lingus flight EI45 from Manchester to New York JFK was cancelled on Sunday, December 14, just 2.5 hours before departure.
- 2The cancellation was attributed to aircraft technical issues, stranding passengers already checking in at Manchester Airport.
- 3Passengers reported a significant lack of communication and on-site support, leading to missed reservations and lost holiday time.
- 4Aer Lingus is rebooking affected customers via Dublin or partner airlines, apologizing for the unexpected disruption.
Aer Lingus flight EI45 from Manchester (MAN) to New York JFK Airport was cancelled on Sunday, December 14, just hours before its scheduled 2:15 PM departure. The airline attributed the sudden disruption to aircraft technical issues, leaving passengers who were already queueing to check-in unexpectedly stranded at Manchester Airport.
Passengers reported significant distress due to a perceived lack of communication and on-site support from Aer Lingus representatives following the cancellation. Many stated they had not received emails regarding alternative flight options, despite being advised to check their inboxes. This late cancellation caused numerous passengers to miss pre-booked reservations and lose a day of their holiday in New York, exacerbating their frustration.
An Aer Lingus spokesperson issued a formal apology for the inconvenience, confirming the cancellation was indeed due to technical problems with the aircraft. The airline stated it is actively working to rebook affected customers on alternative flights, either via Dublin Airport (DUB) or with partner airlines, with its dedicated customer care team directly liaising with those impacted to provide viable options and minimize further disruption.
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