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Air India Business Class Urination Incident on Delhi-Bangkok Flight Sparks DGCA Review

3 min read
Air India Business Class Urination Incident on Delhi-Bangkok Flight Sparks DGCA Review
Air India confirms an unruly passenger incident on flight AI2336 (Delhi-Bangkok) where an intoxicated man allegedly urinated on a co-passenger in business class, prompting a DGCA

Key Points

  • 1Air India flight AI2336 (Delhi-Bangkok) on April 9, 2025, was the site of a business class urination incident involving an allegedly intoxicated passenger.
  • 2The airline issued a warning, reported the matter to the DGCA, and imposed an interim 30-day flying ban on the 24-year-old accused.
  • 3The incident, which went viral via a passenger's video, has reignited scrutiny over Air India's unruly passenger protocols and crew response times.
  • 4An Independent Committee will convene to determine the final action against the passenger, following DGCA guidelines for aviation safety.

A significant unruly passenger incident occurred aboard an Air India flight. The event took place on flight AI2336, traveling from New Delhi (DEL) to Bangkok (BKK) on April 9, 2025.

The incident involved an allegedly intoxicated passenger in the business class cabin. Reports indicate the 24-year-old man urinated on a fellow traveler, who was a Japanese national. The disturbing event was brought to public attention by a viral video. Content creator Shivam Raghav, a passenger, shared details and his outrage over the alleged lack of immediate action upon landing.

Airline Response and Protocol

Air India confirmed the unruly passenger behavior incident. The airline stated its cabin crew followed all laid-down procedures. This included issuing a formal warning to the offending passenger during the flight.

Crew members also offered assistance to the affected co-passenger. This was to help him file a grievance with authorities in Bangkok. However, the aggrieved passenger reportedly declined this offer at the time.

Regulatory and Internal Action

Air India immediately reported the matter to the Directorate General of Civil Aviation (DGCA). The DGCA is India's primary aviation regulator. Civil Aviation Minister K Rammohan Naidu stated the ministry would look into the matter.

In response, Air India imposed an interim 30-day flying ban on the accused passenger. The airline also announced that its standing Independent Committee would convene. This committee will formally assess the business class urination incident. It will then determine if further, long-term action is required against the traveler.

Context of Aviation Safety

This event highlights ongoing challenges in managing intoxicated passenger behavior on flights. Airlines must strictly adhere to unruly passenger protocols. The DGCA aviation safety regulations require airlines to report such incidents.

Past similar incidents have resulted in fines for Air India. The DGCA has previously penalized the airline for failing to report incidents quickly. This new Delhi-Bangkok flight incident underscores the need for Air India SOPs to be strictly followed. The goal is to ensure passenger safety and accountability.

  • The DGCA mandates a review by an internal committee within 30 days.
  • Such incidents can lead to a long-term flying ban for the offender.
  • Crew training in de-escalation and alcohol service is critical.

This news is a key development in commercial aviation news and passenger relations. The outcome of the Independent Committee's review will set a precedent for future handling of severe mid-air misconduct. For more updates on aviation safety, visit flying.flights.

Topics

Air IndiaDGCAUnruly PassengerAviation SafetyBusiness ClassAI2336

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