Chicago Flight Attendant Shares Surprising Advice for Long Flight Requests.

December 25, 2025 at 11:00 AM•2 min read

A Chicago-based flight attendant released a public service announcement advising long-haul passengers to make more requests, stating crew members are often happy to assist.

Key Points

1Chicago flight attendant Dani advised passengers to make more requests on flights three hours or longer.
2Her reasoning was to combat crew boredom in the galley during long, quiet periods, a unique cabin crew secret.
3This advice contrasts with general in-flight etiquette that prioritizes minimizing crew workload and fatigue, a major industry concern.
4The core message is that polite, creative requests can improve both the passenger experience and the crew's morale.

A Chicago flight attendant recently offered surprising flight attendant advice. She issued a passenger service announcement via social media. The message encourages long flight requests from travelers. This runs counter to common in-flight service etiquette. Passengers often try to minimize their demands. The crew member suggests the exact opposite on longer journeys.

The Unpopular Advice

The flight attendant is named Dani. She shared her opinion in a viral video. She specifically targets flights three hours or longer. Dani said passengers should "order whatever you want". She encourages them to "get creative" with drinks. Her stated reason is simple: boredom. Keeping busy helps crew pass the time. She admitted this cabin crew secret might anger colleagues. Dani suggested complex orders like sparkling water with cranberry. She wants passengers to "put me to work". This helps prevent losing her mind in the galley.

Contrasting Industry Views

This advice touches on crew workload dynamics. Flight attendants are primarily safety officers. The FAA requires specific staffing ratios. Their duties include safety checks and emergency response. Service tasks like meals and drinks are secondary. Other flight attendants caution against this approach. They worry passengers will make demands on short flights. Some crew members dislike the use of the call button. They prefer passengers wait for service rounds. The International Air Transport Association (IATA) promotes better passenger experience.

Workload and Passenger Experience

Research shows perceived workload increases crew fatigue. This is especially true on ultra-long-range flights. Cabin crew duties involve considerable walking and lifting. Factors like turbulence and disruptive passengers add stress. Dani's view suggests a different kind of balance. She argues that routine service tasks alleviate monotony. This creates a balance for maximizing in-flight comfort. Passengers should always remain polite and friendly. This is key to receiving good airline customer service. This approach could improve service on quiet overnight flights. It highlights the unique challenges of long-haul flight duty. For more commercial aviation news, visit flying.flights.