Did Garuda Indonesia Pilot Follow SOP During Severe Jakarta-Sydney Turbulence?

Garuda Indonesia has officially confirmed that the pilot of its recent Jakarta–Sydney flight, GA 712, fully adhered to Standard Operating Procedures (SOP) during a severe turbulence event. The national flag carrier issued a statement on Friday, December 26, 2025. This was to address public concern following the incident on Thursday, December 25, 2025.

Incident Details and Safety Response

Flight GA 712, operating the Jakarta–Sydney route, experienced significant turbulence. This occurred approximately 30 minutes before its scheduled arrival. The aircraft was reportedly an Airbus A330 series.

Garuda Indonesia President Director Glenny H. Kairupan stressed the pilot-in-command (PIC) took appropriate measures. These actions were crucial to manage the turbulence. They ensured the safety of all passengers and crew on board.

• The aircraft landed safely at Sydney Airport (Kingsford Smith International Airport).
• All passengers disembarked normally following the landing.
• The airline has set up a dedicated help desk for passenger feedback.

Crew Injuries and Misinformation

The airline also provided clarification on the condition of its crew. Two cabin crew members sustained minor injuries during the severe turbulence. Both were immediately taken to a local Sydney hospital for medical observation.

One crew member has since been discharged. The other remains under observation as a precautionary measure. President Director Kairupan specifically denied unverified social media reports. He confirmed that no cabin crew members suffered broken bones.

Adherence to Aviation Safety Standards

The airline's emphasis on the pilot followed SOP is a key signal of its commitment to aviation safety standards. Adherence to these protocols is paramount, especially during unexpected weather events. The International Air Transport Association (IATA) stresses the importance of strict procedural compliance. This ensures the highest level of safety for global operations.

Turbulence remains a common, yet unpredictable, part of flying. Modern aircraft, like the Airbus A330, are designed to withstand severe turbulence. However, the crew's training and proper execution of standard operating procedures are the primary defense against injury. This is why passengers are always urged to keep their seatbelts fastened.

Garuda Indonesia is coordinating with relevant aviation authorities. This is to obtain any necessary follow-up recommendations. The airline reiterates its commitment to upholding the highest safety standards. This incident highlights the critical role of pilot training and procedural discipline in managing in-flight emergencies. For more commercial aviation news and updates, visit our industry coverage at flying.flights. The European Union Aviation Safety Agency (EASA) also provides guidance on managing such in-flight risks.