EasyJet flight returns to Liverpool from Isle of Man due to severe winds
Key Points
- 1EasyJet flight EZY517 from Liverpool returned to its origin on December 14 after strong winds at Isle of Man Airport prevented safe passenger disembarkation.
- 2Menzies Aviation ground crews were unable to deploy aircraft stairs due to safety limits, leaving passengers stranded on board for over an hour.
- 3Both Isle of Man Airport and EasyJet apologized for the disruption, emphasizing that passenger safety was the primary reason for the flight's return and cancellation.
- 4The incident highlights the impact of severe weather on commercial aviation operations and ground handling safety protocols.
An EasyJet flight, EZY517, departing Liverpool John Lennon Airport (LPL) for the Isle of Man (IOM) on Sunday, December 14, was forced to return to its origin after passengers were unable to disembark upon arrival. The aircraft landed at approximately 3:45 PM, but strong and gusting winds at Isle of Man Airport prevented ground handling provider Menzies Aviation from safely deploying the aircraft stairs. After a delay of over an hour, the captain announced the flight would return to Liverpool.
Isle of Man Airport issued an apology, attributing the disruption to established safety limits observed by Menzies Aviation during adverse weather conditions. Geoffrey Pugh, the airport’s interim director, emphasized that safety must always take precedence, despite the inconvenience caused by the "unusual circumstances." EasyJet confirmed the flight's return and subsequent cancellation due to the suspended ground handling services, stating that customer and crew safety is their highest priority. The airline offered passengers rebooking or refund options, alongside hotel accommodation and meals where required.
Menzies Aviation reiterated its commitment to strict safety protocols, which include not performing ground operations when conditions are unsafe. The variable wind conditions on the day also led to other flight cancellations and diversions at Isle of Man Airport, highlighting the broader impact of the severe weather on airport operations.
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