Family Sues Delta, KLM After Alleged Bed Bug Infestation on Transatlantic Flight.

A Virginia family of four has filed a lawsuit against Delta Air Lines and KLM Royal Dutch Airlines.

They claim they suffered a severe bed bug infestation on an international flight. The family is seeking at least $200,000 in damages from the airlines. The lawsuit was filed in the U.S. District Court for the Western District of Virginia on December 18, 2025.

Allegations of Infestation and Negligence

The incident reportedly occurred on March 21, 2025. The family was traveling from Roanoke, Virginia, to Belgrade, Serbia. This trip involved a connecting flight from Atlanta (ATL) to Amsterdam (AMS).

This specific leg was a KLM flight, booked using Delta SkyMiles. This code-share agreement liability is why both airlines are named.

Approximately two hours into the transatlantic flight, the mother noticed bugs. The family quickly discovered bed bugs crawling on their clothes. They also found the insects between the seats.

The lawsuit alleges every family member was bitten multiple times. These bites caused significant physical discomfort and injuries. The family provided the court with photo and video evidence.

Crew Response and Damages

The family claims they immediately alerted the flight crew. According to the complaint, attendants urged them to remain quiet. This was allegedly to prevent "panic" among other passengers. The crew also reportedly advised silence to ensure they would not miss their connecting flight.

The family is suing for various damages. These include medical expenses and the cost of damaged clothing. They also seek compensation for pain, suffering, and a ruined family vacation. The bites caused "raised and itchy welts, lesions, and rashes."

Commercial Aviation Hygiene Standards

This case highlights the critical issue of commercial aviation hygiene standards. Airlines have a duty of care to passengers. This includes providing a safe and clean cabin environment.

While the FAA regulates airworthiness and maintenance, specific pest control standards for bed bugs are often part of an airline's internal maintenance protocols. The Federal Aviation Administration (FAA) sets broad rules for continued airworthiness.

Delta Air Lines issued a statement regarding the claims. A spokesperson noted the allegations relate to flights "not operated by Delta Air Lines." Both Delta and KLM stated they will review the complaint. They will respond through the appropriate legal channels.

Industry Impact and Precedent

Bed bug incidents, while rare, pose a serious risk to airline passenger safety. They can lead to costly lawsuits and reputational damage. The industry must maintain rigorous aircraft cabin maintenance schedules. This is crucial for preventing infestations.

• The incident underscores the importance of deep cleaning procedures.
• It also raises questions about code-share agreement liability between airlines.
• Passengers may seek compensation for personal injury and property damage in such cases.

For more updates on this and other industry developments, visit https://flying.flights for the latest commercial aviation news.