Infosys Unveils AI-first GCC Model to Transform Global Capability Centers into Innovation Hubs

Infosys introduces its AI-First GCC Model, aimed at accelerating the setup and transformation of Global Capability Centers (GCCs) into AI-driven innovation hubs. This offering enables enterprises to leverage their GCCs as strategic assets, fostering innovation, agility, and competitive advantage in an AI-first environment. The AI-First GCC Model addresses challenges businesses encounter when scaling or transforming their GCCs, providing end-to-end support from setup to talent strategies and AI-led transformation. Lufthansa Systems is among the companies leveraging Infosys' expertise to develop sustainable aviation IT products and data-driven solutions.

Infosys' new GCC model integrates Infosys Agentic Foundry, EdgeVerve AI Next, and Infosys Topaz™ to infuse AI-first services across the GCC lifecycle. This unification of technology, talent, and transformation capabilities allows clients to convert their GCCs into scalable innovation engines. Lufthansa Systems is collaborating with Infosys to establish a dedicated GCC focused on enhancing aviation safety, driving operational efficiency, and improving customer experience through generative AI capabilities. Danske Bank has also integrated AI into its software delivery lifecycle through tools like GitHub Copilot, developing reusable GenAI platforms to drive innovation and scalability across the bank.

Infosys' approach brings together technology partnerships, investments in AI and innovation labs, plug-and-play infrastructure, and a broad talent model to support enterprises across the GCC lifecycle. This comprehensive approach positions Infosys to help clients unlock new value as they transform GCCs into strategic hubs. The AI-first approach, comprehensive GCC lifecycle capabilities, and global delivery excellence offer speed, scale, and strategic depth for enterprise transformation.