Paytm Checkin Launches ₹99 Full-Refund Flight Cancellation: How It Works

December 25, 2025 at 06:47 AM•2 min read

Paytm Checkin addresses steep airline cancellation penalties with a ₹99 add-on for eligible bookings, offering a full airfare refund and greater passenger

Key Points

1Paytm Checkin launched a ₹99 optional add-on for flight bookings.
2The feature grants a 100% refund of the airfare component on eligible cancellations made through the app.
3The move offers a low-cost alternative to steep airline cancellation penalties, which can exceed ₹4,000 for domestic flights closer to departure.

The online travel booking landscape is changing. Paytm Checkin has introduced a new ₹99 flight cancellation option. This feature is an optional add-on for users booking flights through the platform. It allows passengers to secure a full refund on eligible domestic and international flights.

This move comes amid ongoing flight disruptions. Paytm Checkin aims to offer travellers more certainty. The service is designed to bypass standard, often steep, airline cancellation penalties.

How the ₹99 Cancellation Feature Works

This feature is available during the checkout process. Users must select the add-on and pay the ₹99 fee upfront. This fee is non-refundable and applies only to that specific booking.

Full Airfare Refund: The policy promises a full refund of the airfare component. It excludes convenience fees and the ₹99 premium itself.
App-Native Process: Passengers cancel directly within the Paytm Checkin app. This avoids navigating complex airline-specific refund processes.
Eligibility: The option is only available for selected flights. It is not a universal flight cancellation feature.

Impact on Passenger Flexibility

This low-cost option provides significant travel booking flexibility. Traditional airline policies often impose heavy fees. For example, some carriers like IndiGo charge up to ₹4,999 for domestic cancellations close to departure.

The ₹99 flight cancellation add-on offers predictability. It allows travellers to recover their full ticket value if plans change. This is especially valuable given the current environment of frequent travel changes.

Regulatory Context and Industry Standards

The Directorate General of Civil Aviation (DGCA) is also addressing air ticket refund norms. The regulator recently proposed a 48-hour 'look-in' window. This draft rule would allow penalty-free cancellation within 48 hours of booking.

Furthermore, the DGCA has proposed capping cancellation charges. The maximum penalty would be the basic fare plus fuel surcharge. However, these are draft proposals, not final regulations. Until new rules are notified, existing airline charges remain in force.

Platforms like Paytm Checkin are productizing flexibility. They are filling a gap where passengers face high airline cancellation penalties. This trend in online travel agency policy is a key development in commercial aviation news and consumer protection. It shifts the burden of risk away from the passenger.

This feature is distinct from government-mandated rules. It is a commercial insurance product. Passengers must cancel through the app to claim the benefit. Cancelling directly with the airline voids the Paytm Checkin full refund policy.