AIRLINES

Ryanair responds with one word to passenger requesting free flight for photo.

1 min read
Ryanair responds with one word to passenger requesting free flight for photo.
Ryanair gave a viral one-word reply, "No," rejecting a passenger's request for a free ticket for sharing an aerial photo.

Key Points

  • 1Ryanair issued a viral one-word reply ("No") rejecting a passenger's request for a free flight ticket in exchange for an aerial photograph of Rome.
  • 2The blunt social media interaction generated significant online discussion regarding the low-cost carrier’s famously strict customer service approach.
  • 3The incident highlights Ryanair's ancillary revenue model, which mandates payment for services like specific seat selection or complimentary benefits.

Low-cost carrier Ryanair generated significant social media attention after delivering a blunt, one-word response to a passenger's request for complimentary travel. The passenger posted a clear, mid-flight aerial photograph of Rome, tagging the airline and asking for a free ticket in exchange for the "amazing photo." Ryanair's official account quickly replied with only the word, "No."

Topics

RyanairAirline PolicySocial MediaCustomer ServiceCommercial Aviation

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