SAFETY

What is the discreet airline protocol when a passenger dies on a plane?

3 min read
What is the discreet airline protocol when a passenger dies on a plane?
Aviation experts detail the discreet, multi-step in-flight death protocol for airlines, from crew response at 35,000 feet to ground handling and repatriation of mortal remains (RMR).

Key Points

  • 1IATA guidelines advise crew to continue CPR for 30 minutes before a passenger is presumed dead; only a physician can legally declare death in-flight.
  • 2The post-landing protocol prioritizes privacy: all other passengers disembark before the deceased is removed discreetly via a rear exit by local authorities.
  • 3Repatriation of Mortal Remains (RMR) is a complex, costly process requiring death and embalming certificates, often covered by comprehensive travel insurance.
  • 4Amsterdam Airport Schiphol (MOS) operates a unique, 24/7 full-service mortuary dedicated to handling deceased travelers and coordinating RMR.

The possibility of a passenger death mid-flight is a difficult topic.

However, it is a rare event for which commercial aviation news outlets confirm flight crews are extensively trained.

In-flight fatalities require a meticulous, multi-agency in-flight death protocol to ensure dignity and privacy.

The In-Flight Protocol: Presumed Dead

Handling a medical emergency at 35,000 feet is highly stressful for the crew.

Former flight attendants describe an in-flight death as one of their most feared situations.

Cabin crew must first attempt resuscitation using an Automated External Defibrillator (AED).

Major regulators like the EASA mandate that commercial aircraft carry AEDs.

According to IATA guidelines, if cardiopulmonary resuscitation (CPR) is performed for 30 minutes with no signs of life, the person may be presumed dead.

Only a qualified physician can legally declare a passenger deceased while airborne.

If death is presumed, the crew’s priority shifts to discretion and respect.

They will move the deceased to an empty row or a less-trafficked area.

In a full aircraft, the body is secured in its seat and covered with a blanket.

Historically, some long-haul carriers like Singapore Airlines installed dedicated storage.

These discreet lockers, dubbed 'corpse cupboards,' were on some Airbus A340-500 aircraft.

Ground Handling and Repatriation

Upon landing, the aircraft captain notifies ground authorities.

Flight attendant procedures require all other passengers to disembark first.

This is done to ensure the privacy of the deceased and their traveling companions.

At major hubs, a dedicated team handles the sensitive transfer.

Ben Vos, an expert at the Mortuarium Schiphol (MOS), described this process.

Working at the Amsterdam Airport Schiphol mortuary (MOS) for 35 years, Vos manages post-mortem care.

He and his team enter the plane after all passengers have left.

The deceased is placed in a body bag and removed discreetly.

They use a rear emergency exit, away from the terminal, to maintain privacy.

This process is crucial for the respectful handling of the deceased.

The Repatriation of Mortal Remains (RMR)

Once on the ground, the process transitions to legal and logistical challenges.

This is known as the repatriation of mortal remains (RMR).

It involves coordinating with doctors, coroners, and government agencies.

The MOS facility at Schiphol is a rare, full-service mortuary.

It prepares deceased travelers for flights out of the Netherlands.

This complex process requires extensive documentation.

Necessary paperwork includes a death certificate and customs declarations.

For international transport, embalming certificates are often mandatory.

Passengers should review their travel insurance coverage for RMR costs.

Many policies include RMR under the wider benefit of medical transport.

Failure to disclose medical conditions can void this critical coverage.

This highlights the financial risk of a sudden airline medical emergency abroad.

While in-flight deaths are rare, the industry’s detailed protocols are vital.

They ensure that every stage, from 35,000 feet to the final destination, is managed with professionalism and respect. Read more commercial aviation news at flying.flights.

Topics

In-Flight DeathAviation ProtocolFlight Attendant TrainingRepatriationSchiphol AirportIATA

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