New CT Scanners at Manchester Airport Flag Colostomy Bags, Sparking Passenger Dignity Concerns

The rollout of advanced Computed Tomography (CT) scanners at major UK airports, including Manchester Airport, is causing significant distress for passengers with medical devices. These new systems, mandated by the Department for Transport (DfT), are designed to enhance security.

However, the technology's detailed 3D imaging capabilities are also flagging internal and external medical devices more frequently. This includes colostomy bags and stoma appliances.

Passenger Experience and Dignity Concerns

Welsh pensioner Phyl Oliver, 81, claimed she felt "humiliated" and "treated like a criminal" during security checks at Manchester Airport in 2025.

Her experience highlights a growing issue for the estimated 200,000 people in the UK who live with a stoma bag.

Ms. Oliver described being separated from her husband and valuables. She was then taken to a private room. Security staff then requested a visual verification of her stoma bag.

This procedure required her to lift or reveal the bag, followed by an Explosive Trace Detection (ETD) swab test on her hands.

Ms. Oliver argues that the new aviation security procedures are overly intrusive. She noted that previous airport experiences were handled with more respect.

Regulatory Response and Industry Action

The DfT is strengthening security following attempts to conceal devices on a person. The department insists airport staff must receive disability-equality and awareness training.

The Civil Aviation Authority (CAA) confirms that individual airports are responsible for this training. They must design and deliver the programs themselves.

Manchester Airport acknowledged the need to balance safety with passenger dignity. They stated their intention is never to make passengers uncomfortable.

The airport is actively reviewing its processes and AI algorithms. Ms. Oliver has been invited to a learning session to provide her perspective.

• The DfT initially set a June 2024 deadline for CT scanner installation.
• Major hubs like Manchester and Heathrow received extensions until June 2025.
• This delay is due to logistical challenges and supply chain issues.

Stoma Bag Screening and Best Practices

Security officers maintain that stoma bags could be exploited by "bad actors." This necessitates the current screening protocols.

However, advocacy groups like the Ileostomy and Internal Pouch Association (IA) are campaigning. They want a uniform, dignified approach across all UK airports.

Passengers with stoma bags are advised to carry a Medical Device Awareness Card (MDAC). This card can help reduce scrutiny at security checkpoints.

They should also request a private room for any secondary screening. This is a right upheld by UK aviation guidance.

Refining AI and improving staff training are critical steps. This will ensure both passenger dignity and safety are maintained. The incident underscores the ongoing challenges in implementing new airport security technology while protecting vulnerable travellers. Read more commercial aviation news at flying.flights.