Travel Expert Offers Crucial Steps for Passengers with Missing Airport Luggage

Travel expert Stacey Hamilton advises passengers facing missing luggage at their destination airport to immediately report the incident to their airline before leaving the premises. This crucial first step ensures the case enters the airline's tracking system promptly, significantly improving the chances of swift reunification. Delaying the report can complicate the process and potentially weaken any subsequent claims.

When reporting, passengers must complete a comprehensive lost baggage form. Hamilton stresses the importance of pre-flight preparation, recommending travelers photograph their suitcase and note its brand and unique features. These details, saved on a mobile device, aid airport staff in identification. Passengers should also clarify the airline's return procedures and establish clear communication channels for updates.

If tracked, airlines typically arrange complimentary delivery of the bag to the passenger's accommodation. International regulations allow airlines 21 days to return luggage before it is officially classified as lost. During this period, passengers are entitled to reimbursement for essential purchases, provided receipts are kept and expenses are deemed reasonable by the airline. Should luggage remain lost, compensation for the estimated value of contents can be claimed, though proof of items may be required.

Hamilton further highlights the value of comprehensive travel insurance, which often provides broader coverage for high-value items, delays, and emergency clothing allowances beyond standard airline policies. Additional tips include placing a copy of the itinerary and contact details inside the suitcase and utilizing personal tracking devices like AirTags for added peace of mind, even if airlines do not officially rely on them.