Vueling Flight VY3930 Leaves Over 100 Bags in Granada, Disrupting Mallorca

December 22, 2025 at 10:34 AM•2 min read

[Vueling](https://www.vueling.com) flight VY3930 from Granada to Palma de Mallorca left over 100 passenger bags behind due to operational issues; the

Key Points

1Over 100 suitcases were left behind in Granada (GRX) for Vueling flight VY3930 to Palma de Mallorca (PMI).
2The airline attributed the failure to operational problems at the departure airport.
3EU Regulation (EC) No 889/02 and the Montreal Convention entitle passengers to reimbursement for essential items due to delayed luggage.
4Baggage delivery was estimated to take three to four days, severely impacting Christmas travel plans.

A recent incident highlights the stress on airline baggage handling issues during peak travel. Vueling flight VY3930 saw more than 100 suitcases left behind. The flight traveled from Granada to Palma de Mallorca (PMI). Passengers arrived at the baggage carousel to find it empty. Vueling cited operational problems at Granada airport.

Incident Details and Passenger Impact

Passengers on the Vueling flight Granada Palma route were frustrated. Many travelers were heading to Mallorca for the Christmas period. They expressed concern over missing essential items and holiday presents. Some passengers had paid extra fees for additional luggage. The flight was already slightly delayed by weather conditions. Passengers were told their Palma de Mallorca baggage could take three to four days to arrive. This timeframe creates significant Christmas travel disruption for families.

Vueling advised passengers to file a claim immediately. They could use a QR code or visit the customer service desk. The airline stated the luggage was placed on the next available flight. This procedure aims to minimize disruption for those affected.

Industry Context and Passenger Rights

December is a historically high month for mishandled luggage. The holiday season puts massive strain on airport systems. Incidents like the VY3930 operational problems underscore this vulnerability. The risk of a baggage system failure increases with high passenger volume. This is a recurring challenge for commercial aviation news outlets to report.

Delayed Luggage Compensation

Passenger rights EU regulation offers clear protection for travelers. The Montreal Convention governs airline liability for delayed baggage. Passengers are entitled to compensation for necessary purchases. This includes toiletries and essential clothing. Claims must be submitted within 21 days of receiving the delayed bags. Maximum liability is set at approximately 1,288 Special Drawing Rights (SDRs). This equals about €1,600, depending on exchange rates. Baggage is officially considered lost after 21 days.

Vueling passenger frustration is understandable given the holiday timing. Airlines must manage ground operations efficiently. They must also communicate passenger rights clearly. This ensures trust and compliance with EASA standards. The industry continues to seek better solutions for seamless baggage transfer.