4 aviation articles tagged “Consumer Protection”
U.S. DOT regulations mandate refunds for canceled flights and set compensation standards for controllable delays, distinguishing them from weather disruptions.
Nigerian passengers report systemic service quality disparities on outbound international flights, prompting calls for greater regulatory oversight.
UK passengers may claim partial refunds for broken in-flight screens under the Consumer Rights Act 2015, as UK261 rules do not cover entertainment issues.
The Nigeria Civil Aviation Authority (NCAA) clarified that the viral Air France water protest video is old, confirming it is not linked to any recent Abuja flight; an investigation is ongoing.
