IndiGo Board Establishes Daily Crisis Group to Address Ongoing Flight

IndiGo's board has initiated continuous oversight, establishing a dedicated Crisis Management Group (CMG) on December 4 to address significant operational disruptions. This move signals heightened top-level engagement as the airline navigates widespread flight cancellations and scheduling inconsistencies impacting passengers across its extensive domestic network. The board's emergency meeting led to the formation of the CMG, comprising senior leadership and operational heads, tasked with immediate response and coordination. The CMG has convened daily since its inception, meticulously reviewing critical operational facets including fleet availability, crew deployment, rostering challenges, and various passenger-facing issues. Its core mandate is to provide real-time assessments of the evolving scenario and recommend swift corrective measures aimed at stabilizing the airline's daily flight schedules. The board has reportedly demanded "granular reporting," requiring the CMG to deliver daily situation briefs and proactively identify any emerging risks. While IndiGo has not issued a recent public statement, internal acknowledgements confirm the airline is experiencing an "extraordinary operational phase." Recovery is anticipated to be gradual due to persistent challenges such as aircraft rotation gaps, crew constraints, and congestion at major Indian airports. Industry observers highlight that such sustained, high-level board intervention is a rare occurrence within Indian aviation, underscoring the severity of the current operational crisis and the urgent need to restore normalcy.