27 aviation articles tagged “Passenger Experience”
Bangladesh's Civil Aviation Minister has ordered immediate mosquito control and service upgrades, including more luggage trolleys, at all national airports.
Bi-Courtney trained MMA2 airport staff on autism awareness to enhance inclusive service for passengers with special needs.
Japan Airlines' Sakura Sky View Lounge at Tokyo Haneda (HND) offers a key ground service for business class and oneworld elite passengers at the busy hub.
Southwest and other US airlines are adopting Starlink's LEO satellite internet, aiming to provide passengers with a superior, high-speed in-flight experience.
A Southwest passenger's complaint over a strict seating rule on a half-empty flight highlights critical FAA weight and balance safety regulations.
Analysis of aviation data reveals the operational complexities behind common passenger experiences, including baggage handling, flight delays, and crew scheduling.
Bangladesh's new aviation minister has pledged to eliminate long airport baggage waits and dismantle ticket syndicates to improve passenger services.
Emirates elevates its premium travel with the new Airbus A350-900 business class, part of a major fleet modernization to enhance passenger experience.
Spirit Airlines launched new collectible trading cards featuring its fleet and liveries to boost passenger engagement on all scheduled flights.
Southwest Airlines will launch free Starlink Wi-Fi across its fleet starting this summer; the move aims to revolutionize the carrier's passenger experience.
Keflavík International Airport will start a 22.3 billion ISK expansion in 2026 to link its terminals and improve passenger flow by 2031.
Southwest Airlines will launch ultra-fast Starlink WiFi this summer, with plans to equip over 300 aircraft by the end of 2026 to improve connectivity.
United Airlines flew a passenger to Tokyo instead of Nicaragua after a boarding error; the carrier provided a $1,000 credit following the 8,000-mile detour.
Frequent flyers and airlines like Virgin Australia are rebranding the middle seat as a strategic choice with social perks and extra armrest space.
Southwest Airlines is adjusting its new boarding process after passengers and A-list members reported issues with assigned seating and bin space.
JetBlue Flight 260 from Philadelphia to Boston was canceled after a multi-hour delay; the crew reportedly refused to remove human waste from a broken, clogged lavatory.
Aviation experts and frequent fliers reveal that changing one's perspective can transform common flight annoyances, like turbulence and the middle seat, into enjoyable experiences.
Delta Air Lines' Boeing 737-800 First Class cabin from Washington Dulles to Atlanta reportedly featured an unexpected seat, signaling potential fleet updates.
Dubai Customs launched a special passenger welcome at Dubai International Airport and Kuwait International Airport for the 'Brothers Forever' week, strengthening UAE-Kuwait air travel ties.
Hawaiian Airlines launched a $600M Kahuʻewai Hawaiʻi Investment Plan for five years of airport and aircraft upgrades across Honolulu, Līhuʻe, Kahului, Kona, and Hilo.
