21 aviation articles tagged “Passenger Rights”
U.S. DOT regulations mandate refunds for canceled flights and set compensation standards for controllable delays, distinguishing them from weather disruptions.
Severe winter storms trigger widespread flight disruptions, and passengers are entitled to full refunds for canceled flights under DOT regulations.
Lufthansa passengers were forced to stay overnight on an A320neo after their Copenhagen flight was canceled due to adverse weather conditions.
A Saudi Arabian Airlines flight cancellation has stranded over 250 Umrah pilgrims in Lahore for three days due to a reported technical fault.
NFL player Dion Dawkins accused JetBlue of theft after Rolex watches and jewelry allegedly disappeared from his fiancée's luggage on a flight from LA to Florida.
Nigerian passengers report systemic service quality disparities on outbound international flights, prompting calls for greater regulatory oversight.
Jetstar moved a passenger from an exit row due to having one hand, citing strict Australian aviation safety regulations that require full dexterity.
A passenger at Dublin Airport was arrested after reportedly obstructing Airport Police during a dispute over a t-shirt and refusing to provide identification.
Southwest Airlines faces scrutiny after a 2-year-old was seated away from parents; the incident highlights gaps in federal family seating regulations.
Southwest Airlines faces social media debate after a father was separated from his toddler; critics cite the carrier's evolving seat selection policies.
American Airlines faces scrutiny over accessibility after reports of damaged wheelchairs and inadequate aisle chairs on international long-haul routes.
UK passengers may claim partial refunds for broken in-flight screens under the Consumer Rights Act 2015, as UK261 rules do not cover entertainment issues.
EasyJet probes crew conduct after Inverness passengers were left without support; the airline cited a runway closure for the overnight flight delay.
Wizz Air logged the highest UK complaint rate at 918 per million passengers between mid-2024 and March 2025, according to the UK Civil Aviation Authority, outpacing Ryanair.
Lufthansa must pay over €28,000 to two Malta agencies after a pilot strike stranded 31 passengers at Hamburg, highlighting airline liability.
Thousands of flights are canceled by winter storms; US Department of Transportation rules mandate full refunds for passengers who decline rebooking.
The US Department of Transportation mandates a full refund for any canceled flight, regardless of the reason, even for nonrefundable tickets; airlines must process credit card refunds within seven business days.
The Nigeria Civil Aviation Authority (NCAA) launched an investigation into a viral video showing a heated passenger-staff clash on an Air France flight over alleged poor service.
IndiGo must detail its passenger compensation strategy to the Delhi High Court, which ruled that mere refunds for December's flight cancellations are insufficient.
IndiGo was hit with a Rs 22.2 crore DGCA penalty and a senior executive dismissal following mass flight cancellations; the Delhi High Court seeks compliance affidavits.
