Indian Centre Mandates 10% IndiGo Flight Reduction Amid Baggage Crisis

The Indian government has mandated a significant 10% reduction in flights operated by IndiGo, one of the nation's largest carriers. This directive comes in response to an escalating aviation crisis, primarily characterized by widespread passenger inconvenience stemming from severe baggage handling issues. The Centre's intervention aims to stabilize operations and restore service reliability for travelers across the country.

IndiGo has acknowledged the operational challenges, stating that it is actively working to clear the backlog of luggage. The airline reported that over 8,500 bags have been returned to their rightful owners as part of its efforts to mitigate the disruption. This forced capacity reduction is expected to provide the airline with the necessary breathing room to streamline its ground operations and improve customer service standards, which have recently faced public scrutiny.